FAQs

Ordering & Shipping Questions

1. Is your website safe to buy from?
   Relevance: 57%

   Views: 2161

   Last Updated: Apr 15, 2009
2. How much will I be charged for shipping?
   Relevance: 65%

   Views: 3666

   Last Updated: Feb 9, 2010
3. What happens after I submit my order?
   Relevance: 52%

   Views: 1810

   Last Updated: Apr 15, 2009
4. When will I receive my order?
   Relevance: 61%

   Views: 2018

   Last Updated: Apr 25, 2009
5. Will there be any other charges added to my bill?
   Relevance: 55%

   Views: 1902

   Last Updated: Apr 15, 2009
6. What if something is missing from my order?
   Relevance: 53%

   Views: 1632

   Last Updated: Apr 15, 2009
7. How does your shopping cart work?
   Relevance: N/A

   Views: 531

   Last Updated: Sep 2, 2008

Wholesale Questions

1. How can I sign up to be a wholesale customer?
   Relevance: 85%

   Views: 415

   Last Updated: Apr 15, 2009
2. Problems Finalizing an Order
   Relevance: 50%

   Views: 1861

   Last Updated: Apr 15, 2009
3. Problems Logging In
   Relevance: 49%

   Views: 1731

   Last Updated: Apr 15, 2009

Other Frequently Asked Questions

1. Are your oils organic?
   Relevance: 58%

   Views: 2185

   Last Updated: Apr 25, 2009
2. Can I ingest your oils?
   Relevance: 57%

   Views: 1935

   Last Updated: Apr 15, 2009
3. How can I receive a catalogue of your products?
   Relevance: 59%

   Views: 1872

   Last Updated: Apr 2, 2009
4. How can I find out more about being a reseller of your products?
   Relevance: 48%

   Views: 2205

   Last Updated: Apr 15, 2009
5. If you are a Canadian company, why do you sell in US dollars?
   Relevance: 54%

   Views: 1946

   Last Updated: Apr 25, 2005
6. If I am in Canada, what currency will I pay?
   Relevance: 55%

   Views: 2103

   Last Updated: Apr 25, 2005

Company Policies

1. Claims & Returns
   Relevance: 50%

   Views: 1602

   Last Updated: Apr 25, 2005
2. Discounts & Sales
   Relevance: 50%

   Views: 2034

   Last Updated: Apr 29, 2009
3. Minimum Order
   Relevance: 57%

   Views: 2302

   Last Updated: Apr 15, 2009
4. Ordering & Payment Methods
   Relevance: 55%

   Views: 2173

   Last Updated: Apr 15, 2009
5. Prices
   Relevance: 58%

   Views: 1948

   Last Updated: Apr 15, 2009
6. Privacy Policy
   Relevance: 50%

   Views: 1642

   Last Updated: Apr 25, 2009